The Technology Has Improved
This is my second try at using an ionic air cleansing system. The Ionic Pro is modestly priced and the technology has come a long way since the first high cost electronic air cleaners. When compared to more traditional electric motor and multi filter HEPA units, the Ionic Pro uses less electriciy and runs quietly.
Ionic blade technology has long been used by NASA and in commercial aircraft. It began finding its way into homes initally as add-on units to newly installed furnaces. The current stand-alone towers evolved as separate appliances.
Like the other "Ionic" air cleaning systems, this unit still emits ozone. Though billed in the owner's guide as a "clean scent," the ozone aroma can be overpowering to some people. If you have ever been in a room where power tools have been in use, an electric train set has been running, or a new computer monitor was turned on for the first time you have encountered ozone. In all fairness, the Ionic Pro has come a long...
What they don't tell you on the commericals
I kind of like the ionic pro. It seems to collect some dust, and even though I keep my house clean, if you can trap about 10 percent extra dust, pollen, etc. then it's probably significant. The unit will buzz if not cleaned per instructions. The unit can catch fire if not cleaned -- according to the manufacturer, the dust will bust into flame if not cleaned per strick (once per week) instructions -- so I won't run the unit when not at home. They also don't tell you that after cleaning the blades with a damp cloth, they must dry for 24 hours before reuse (or they will sustain damage), thus the manufacturer recommends buying an extra set of blades (this is not on the commericials). Also lacking from the commericias is the fact that you must ground the blades to a metal object or kitchen sink before cleaning due to static build up. Also, there is an extra filter that you must vacum. The simple wipe-clean-and-keeping-going scenario of the commericals is therefore, miss-leading...
Don't count on the warranty or customer service
I have an Ionic Pro Turbo and it will not stay on for more than a couple of hours before it shuts itself off. It is 2 months old and should be under warranty. I have called 1-800-875-8577 and they ask me to call that same number back but select option 1 for "retail purchase". I tried numerous times but no answer. I emailed and they gave me another number 1-800-554-6051 and they too told me I had to call 1-800-875-8577 and select option 1. After much persistance, I have now reached a live person twice, but both times, they disconnected me after I explained my problem. There is no doubt that they have no intention of honoring their warranty and it is too late to return to the store. Beware this product! Every time I have talked to someone, it has obviously been a call center in India. As an added comment, the blue light is so bright that it is distracting in the bedroom. You'll have to cover it up.
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